499bad Terms & Conditions

1 Introduction & Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 499bad ("499bad", "we", "us", "our") governing your access to and use of the 499bad online casino and sports betting platform accessible at https://499bad.bio and all associated subdomains, mobile versions, and services (collectively, the "Platform").

By registering an account, depositing funds, or using any game or service available on the 499bad Platform, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the Platform.

These Terms apply alongside our Privacy Policy and any game-specific rules, bonus terms, or promotional conditions published on the Platform from time to time. In the event of any conflict between these Terms and a specific promotional document, these Terms shall prevail unless the promotional document expressly states otherwise.

2 Eligibility & Age Restriction

To be eligible to register and use the 499bad Platform, you must:

• Be at least 18 years of age at the time of registration and throughout your use of the Platform;
• Be a resident of or accessing the Platform from a jurisdiction where online gambling is not prohibited by applicable law;
• Have the legal capacity to enter into a binding contract under the laws applicable to you;
• Not be a current or former employee, director, contractor, or agent of 499bad, or an immediate family member of such a person;
• Not be self-excluded from gambling activities on the 499bad Platform or any other platform operated by 499bad;
• Not be acting on behalf of a third party or using another person's account or funds.

499bad reserves the right to conduct identity verification checks at any time to confirm eligibility. Players who provide false information regarding their eligibility may have their accounts suspended, all winnings forfeited, and deposits returned at 499bad's sole discretion.

3 Account Registration

3.1 Single Account Policy

Each player is permitted to hold only one (1) active account on the 499bad Platform. Creating multiple accounts — whether using different email addresses, payment methods, or personal details — is strictly prohibited. 499bad employs technical and manual monitoring to detect duplicate accounts. Where duplicate accounts are identified, all accounts may be closed and balances forfeited.

3.2 Accurate Information

You must provide true, accurate, current, and complete information during registration and keep this information updated at all times. 499bad is not liable for any losses arising from inaccurate account details provided by you, including incorrect payment addresses for withdrawal.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your 499bad login credentials. You must not share your username, password, or one-time PIN with any third party. Any activity carried out under your account credentials will be treated as authorised by you. If you suspect unauthorised access to your account, you must contact 499bad support immediately at [email protected].

3.4 Identity Verification (KYC)

499bad may request Know Your Customer (KYC) documents at any stage — including during registration, before processing a withdrawal, or following a pattern of unusual activity. Accepted documents typically include a valid national identity card (NID), passport, or other government-issued photo identification. Failure to provide requested documents within a reasonable timeframe may result in account suspension.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

499bad accepts deposits and processes withdrawals via the following payment methods available in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. All transactions are conducted in Bangladeshi Taka (BDT). 499bad reserves the right to modify the list of accepted payment methods at any time without prior notice.

4.2 Minimum Deposit

The minimum deposit amount on the 499bad Platform is ৳200 per transaction. Maximum deposit limits may apply depending on your payment method, account verification status, and any responsible gaming limits you have set on your account.

4.3 Withdrawal Conditions

Withdrawal requests are processed to the same payment method used for the most recent deposit wherever technically possible. 499bad processes withdrawal requests within one (1) to three (3) business days, subject to identity verification completion. Withdrawals will not be processed to third-party accounts or payment methods not registered in the player's name.

4.4 Bonus Wagering Requirements

Funds credited as bonuses are subject to wagering requirements as specified in the applicable promotion terms. Bonus funds and any winnings derived from bonus funds cannot be withdrawn until all applicable wagering requirements have been met in full. Attempting to withdraw bonus funds before meeting wagering requirements will result in forfeiture of the bonus and associated winnings.

4.5 Fraud and Chargebacks

Any attempt to reverse, dispute, or chargeback a deposit made to the 499bad Platform without prior authorisation from 499bad support constitutes fraud. 499bad reserves the right to suspend or permanently close accounts and recover outstanding amounts through all available legal means where fraudulent activity or unauthorised chargebacks are detected.

5 Bonuses & Promotions

499bad offers various bonuses and promotional offers to eligible players from time to time, including welcome bonuses, deposit match bonuses, free spins, and seasonal promotions aligned with events such as BPL, Eid, Pohela Boishakh, and the T20 World Cup. All bonuses are subject to the specific terms published on the promotion page and the general conditions set out in these Terms.

• Bonuses are only available to players who have completed account registration and identity verification unless stated otherwise in the promotion terms.
• Only one bonus may be active on an account at any given time unless 499bad expressly permits otherwise.
• 499bad reserves the right to withdraw, modify, or cancel any bonus at any time where abuse, fraud, or breach of these Terms is suspected.
• Bonuses are non-transferable and have no cash equivalent until wagering requirements are fully satisfied.
• Players who opt out of bonuses at the time of deposit are not entitled to claim the same bonus retroactively.

6 Game Rules & Fair Play

All games available on the 499bad Platform — including live casino tables, slot games, sports betting markets, and specialty games — operate according to their individual game rules published within the game interface or on the relevant product page. By playing any game on the Platform, you confirm that you have read and understood the applicable rules.

6.1 Random Number Generation

Slot games and virtual table games on the 499bad Platform use certified Random Number Generator (RNG) technology supplied by licensed game studios including Pragmatic Play, NetEnt, and Microgaming. The RNG ensures that each game outcome is independent, random, and not influenced by previous results or by any action of 499bad.

6.2 Live Casino

Live casino games are streamed in real time from professional studios operated by Evolution Gaming, Ezugi, and Pragmatic Play Live. Game outcomes are determined by the physical result visible on the live stream. In the event of a technical disconnection during a live game round, 499bad will apply the result recorded by the game server at the time of disconnection. Disputes regarding live game outcomes must be raised within 72 hours of the game round in question.

6.3 Sports Betting

Sports betting markets on the 499bad Platform cover cricket (including BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures), football, kabaddi, and other sports. Odds are subject to change before the market is closed. 499bad reserves the right to void any bet where a clear pricing error has occurred, where match integrity concerns have been raised, or where the event outcome is in dispute. Settled bets are final unless 499bad determines that an error or integrity issue warrants a review.

6.4 Malfunction Policy

In the event of a game malfunction, server error, or technical failure that affects the integrity of a game round or bet, 499bad reserves the right to void all bets placed during the affected period and return stakes to the players' accounts. No claim for winnings will be accepted in respect of a malfunctioning game session.

7 Prohibited Conduct

The following conduct is strictly prohibited on the 499bad Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Registering more than one account or registering on behalf of another person;
• Providing false, misleading, or fraudulent information during registration or KYC verification;
• Using the Platform for any money laundering, terrorist financing, or other criminal activity;
• Attempting to exploit software bugs, game errors, or technical vulnerabilities to gain an unfair advantage;
• Using automated bots, scripts, or any software designed to manipulate game play or betting outcomes;
• Colluding with other players to gain an unfair advantage in any game or betting market;
• Placing bets as part of a coordinated arbitrage strategy that 499bad determines constitutes abuse of the Platform's pricing;
• Reverse-engineering, decompiling, or otherwise attempting to access the source code of any part of the Platform;
• Harassing, threatening, or abusing other players or 499bad staff through any communication channel;
• Accessing the Platform from a jurisdiction where doing so is prohibited by applicable law.

8 Responsible Gaming

499bad is committed to promoting responsible gaming and minimising the potential for gambling-related harm. The Platform provides the following tools to all registered players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their accounts. Once set, a limit reduction takes effect immediately; a limit increase takes effect after a 24-hour cooling-off period.
• Session Time-Out: Players may impose a temporary break from gambling of between 24 hours and 6 weeks. During a time-out, login access is suspended.
• Self-Exclusion: Players who wish to stop gambling on the Platform entirely may request a self-exclusion of between 6 months and 5 years. Self-exclusion cannot be reversed during the chosen period.
• Reality Checks: Players may enable periodic on-screen notifications showing the duration of their current gaming session.

Players who believe they may have a gambling problem are encouraged to seek assistance. Responsible gaming resources and self-assessment tools are available at 499bad Responsible Gaming. For confidential support, contact the 499bad support team at [email protected].

499bad strictly enforces the 18+ age requirement and may request proof of age at any time. Accounts belonging to minors will be closed immediately and all funds returned to the deposit source.

9 Intellectual Property

All content on the 499bad Platform — including but not limited to the 499bad brand name, logo, website design, software, text, graphics, game interfaces, and promotional materials — is the exclusive property of 499bad or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. You must not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any part of the Platform's content without the prior written consent of 499bad.

Game content provided by third-party studios such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe remains the intellectual property of those respective studios and is used by 499bad under valid licensing agreements.

10 Limitation of Liability

To the fullest extent permitted by applicable law, 499bad, its affiliates, directors, employees, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to:

• Your use of or inability to use the Platform;
• Any interruption, suspension, or termination of Platform access;
• Any loss of funds resulting from unauthorised access to your account due to your failure to maintain password security;
• Any error, omission, or inaccuracy in game results caused by technical malfunction;
• Any delay in processing deposits or withdrawals caused by third-party payment providers including bKash, Nagad, Rocket, or Upay;
• Any reliance on information or content published on the Platform.

Nothing in these Terms shall limit 499bad's liability for death or personal injury caused by its negligence, or for fraudulent misrepresentation, to the extent such limitation is prohibited by applicable law.

11 Privacy & Data

The collection, storage, and use of personal data provided by players on the 499bad Platform is governed by the 499bad Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also accept the Privacy Policy in its entirety.

499bad collects personal data for the purposes of account management, identity verification, payment processing, fraud prevention, and responsible gaming compliance. Data is stored securely using industry-standard SSL encryption and is not sold to third parties for marketing purposes.

12 Amendments

499bad reserves the right to amend, update, or replace these Terms at any time. Where changes are material, 499bad will provide reasonable notice to registered players via email or an on-platform notification at least seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. The most current version of these Terms is always accessible at https://499bad.bio/terms-conditions. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

13 Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which 499bad operates. Any disputes that cannot be resolved informally through the 499bad support team shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

499bad makes no representation that the Platform or its services are appropriate or lawful in all jurisdictions. Players are responsible for determining whether their use of the Platform complies with the laws of their own jurisdiction before registering or placing any bet.

14 Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the 499bad Platform, please contact the support team using the details below. All enquiries are handled in English and responded to within one (1) business day during standard operating hours (Bangladesh Standard Time, UTC+6).

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Within 1 business day for general enquiries
• Responsible Gaming Requests: Processed within 24 hours of receipt

For account-specific disputes, please include your registered username, the date and time of the relevant transaction or game round, and a clear description of the issue. 499bad will investigate and respond with a resolution within five (5) business days.